The Launchpad

Finding Inspiration Through Adversity

Posted by Gretta Brooks on Sep 29, 2019 4:39:18 PM
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Gretta is a proven leader in the hospitality industry with 30+ years’ experience running three global sales organizations, leading award-winning hotel sales teams and earning numerous sales and service awards. In 2015, she founded SalesBoost, an online training solution that is revolutionizing learning and professional development. Based on The Science of Learning, SalesBoost improves the human capital of an organization using innovative technology and active learning principles. SalesBoost makes learning interactive and provides a practice environment allowing individuals to build muscle memory, which in turn, forms new skills. And, skills are the new global currency. 

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Topics: Sales, Networking, Practice, relationship building, time, Positive Environment, Progress

Nailing Networking Events

Posted by Carley Crose on Jul 30, 2019 2:00:43 PM
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As a hospitality industry professional, we find ourselves at networking events…a lot! They are a great way to get to know your industry colleagues, clients and market and they are typically a great time. But don’t let the fun overshadow your reason for attending.

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Upselling: Let's Go Wild!

5 Ways to "Untame" Your Upsell Game

Posted by Carley Crose on Jul 22, 2019 10:47:03 AM
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Lions, tigers, monkeys, elephants…the zoo is a magical place! From exotic animals to the sights and sounds of the jungle, to the Sahara and the Great Barrier Reef, kids young and old stand in awe of these majestic creatures and more. Until this past weekend, it had probably been 15 years since I’ve been to the zoo. And I can promise you, back then, I was not thinking from a business perspective. But you know what’s funny…the zoo is a BIG business! And you know what the zoo really excels at? Upselling!

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Controlling the Moments of Truth

Be proactive and anticipate needs.

Posted by Kirsten Olson on Jun 11, 2019 4:36:45 PM
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We can never  place too much emphasis on our guests and customers. They are the foundation of any business' success. One of our primary goals should be to Control the Moments of Truth. To do this, we must be proactive and learn how to anticipate our guest's needs to ensure greater satisfaction and increase the goal of repeat business. The question is, how do you proactively anticipate what our guests need? There are three practices to keep in mind in order to be proactive and exceed your guests’ expectations:
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New Job Anxiety?

Learn how to kick those new job jitters!

Posted by Casey Edwards on May 28, 2019 3:22:31 PM
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Congratulations! You’re hired!  Your new job provides an opportunity for you to start something new and it can be exhilarating, especially when you are doing something that excites you. However, transitioning to a new job takes some adjustment, can be stressful and can take away from some of the excitement. You’re not only starting with a new company, but you are meeting new people, taking on a new role with new responsibilities, and possibly working in a different environment than what you are accustomed to.  Any new job comes with a lot of uncertainty so feeling a bit anxious is normal! 

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Topics: optimization, Positive Environment, workplace, human resources

Appreciate Those That Make You Look Good!

Happy Admin Day!

Posted by Leslie Dunn on Apr 23, 2019 4:45:54 PM
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 I have served as an administrative assistant. Often time I felt overwhelmed with tasks and responsibilities. However, to keep me going, all it took was a little encouragement from my boss and coworkers acknowledging that they saw the work I was doing and appreciated my commitment. This simple action fueled me and gave me the motivation to keep doing my best every day.

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Topics: Teamwork, relationship building

Stress Mini Blog: Physically Focused

Zap Stress and Be Your Best Self

Posted by Kendall Hannon on Apr 18, 2019 5:53:00 PM
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Company Culture is one of the main reasons SalesBoost is such a fantastic place to work. One thing that is a huge part of our culture is to always be your best self. Earlier this week, we posted a blog with the Top 10 Tips to Manage Stress Successfully, including great tips from all of our team members. But why only focus on managing stress for one day? Well, we aren’t! We have more tips and tricks coming your way.   

 

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Stress Mini Blog: Radio Silence

Zap Stress and Be Your Best Self

Posted by Kirsten Olson on Apr 17, 2019 5:39:40 PM
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Don’t let stress take the upper hand. Take control and zap stress to be your best self.

 

Here at SalesBoost, one of our core beliefs is to always be your best self. In honor of Stress Awareness Day, we posted a blog with the Top 10 Tips to Manage Stress Successfully, including great tips from all of our team members. We wanted to share more insight into our stress management recommendations and guess what?!  I was asked to be the first one to dive a little deeper and share how I handle stress.  

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Top 10 Tips to Manage Stress Successfully

Zap Stress and Be Your Best Self

Posted by Gretta Brooks on Apr 16, 2019 6:14:12 PM
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Let’s get one thing straight, stress does not control you. We all have let it affect us one way or another and often times there is a struggle to find that work/life balance. Once stress has the upper hand, every day can be an uphill battle. We lose sleep, we can’t focus or find time for interests outside of the workplace, our relationships slip, and even our immune systems can start to weaken.

 

I get it! Our lives are hectic and it’s hard to find that balance. Having a plan to deal with stress ahead of time helps manage how I react to stressors. I do my best to model the behaviors that I expect my team to exhibit. My go-to formula when managing stress is simple:

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Topics: Productivity, Sales, relationship building, business, Positive Environment, job retention, human resources

Attracting and Retaining Talent

Posted by Gretta Brooks on Mar 18, 2019 5:01:18 PM
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Imagine starting at a job where you quickly realize that there is no clear on-boarding or training plan and you must "figure it out" on your own. Or, you want to further develop and grow your career; however, there's no clear career path nor opportunity for growth. Sound familiar?

For those in the Hospitality Industry, and especially human resources, this is a reality they handle on a daily basis. The hospitality industry must appeal to top talent through training, leadership, and modern tools in order to grapple with a staggering 73.8% employee turnover rate. There exists a gap between what organizations and recruiters are seeking, and what prospects seek and expect from employers that contribute to high turnover. Human Resources professionals must achieve a careful balance of finding and attracting the right candidate with structure and leadership in order to mitigate turnover costs.

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Topics: Productivity, Sales, relationship building, business, Positive Environment, job retention, human resources