We can never
place too much emphasis on our guests and customers. They are the foundation of any business' success. One of our primary goals should be to Control the Moments of Truth. To do this, we must be proactive and learn how to anticipate our guest's needs to ensure greater satisfaction and increase the goal of repeat business. The question is, how do you proactively anticipate what our guests need? There are three practices to keep in mind in order to be proactive and exceed your guests’ expectations:
Read More
Read More
Topics:
Focus,
Productivity,
Clients,
Practice,
Goal Centric Plan,
Win,
optimization,
time,
Positive Environment,
Progress,
Innovation,
Sales Tips,
SalesBoost,
wellness
Read More
Topics:
Insider,
Productivity,
Networking,
Win,
hospitality,
optimization,
Positive Environment,
Sales Tips,
Innovative,
Moments of Truth,
wellness
In an age abundant of social media love, side hustle glorification, and demanding 9-5’s where do you find your piece of happiness? When can you flip your switch for a mindful reset?
Read More
Topics:
Focus,
Productivity,
Positive Environment,
workplace,
SalesBoost,
wellness
Gretta is a proven leader in the hospitality industry with 30+ years’ experience running three global sales organizations, leading award-winning hotel sales teams and earning numerous sales and service awards. In 2015, she founded SalesBoost, an online training solution that is revolutionizing learning and professional development.
Read More
Topics:
hospitality,
business,
Innovation,
SalesBoost
Read More
Topics:
Productivity,
Sales,
Clients,
Teamwork,
Positive Environment,
workplace,
Progress,
Innovation,
Sales Training,
Sales Tips,
SalesBoost,
Innovative
Have you ever been in a situation when it starts to go in a different direction (the wrong direction), and you suddenly see the scene playing out in slow motion? And the worst part; you see mistakes or errors that you could have prevented? Yes, it’s feeling like you’re watching a terrible movie scene play out before your eyes and all the while you’re screaming, “Nooooooooooooo!” in slow motion too?
Read More
Topics:
Sales,
Clients,
Networking,
hospitality,
optimization,
Sales Training,
Sales Tips,
SalesBoost,
Prospecting,
Moments of Truth
Read More
Topics:
Productivity,
Sales,
Clients,
Practice,
meetings,
follow-up,
scheduled calls,
business,
optimization,
workplace,
Progress,
job retention,
Sales Tips,
SalesBoost,
Innovative,
Prospecting
