--- title: Thanks for your email, I’m out of the office description: 5 tips to get your clients to the finish line through the summer. You should begin these steps NOW before the summer is a wash. image: https://blog.salesboost.com/hubfs/5-Steps-FB.png --- - 972-362-6633 - CONTACT US - [info@salesboost.com](mailto:info@salesboost.com) - [LOGIN](https://hospitality.salesboost.com/) Toggle navigation [![Image](https://salesboost.com/wp-content/uploads/2020/06/salesboost_logo_header2.png)](https://salesboost.com) - Solutions - [Platform Tour](https://salesboost.com/platform-tour) - [Courses](https://salesboost.com/courses/) - [Case Studies](https://salesboost.com/case-studies) - Pricing - [Pricing for Individuals](https://salesboost.com/pricing-for-individuals/) - [Pricing for Teams](https://salesboost.com/pricing-for-teams/) - [Pricing for Organizations](https://salesboost.com/enterprise) - [Get a Quote](https://salesboost.com/get-a-quote/) - Resources - [Free Resources](https://salesboost.com/resources/) - [Our Blog](https://blog.salesboost.com) - [Press Releases](https://salesboost.com/in-the-news) - About Us - [Meet The Team](https://salesboost.com/our-team/) - [Advisory Board](https://salesboost.com/advisory-board/) - [Collaborators and Affiliates](https://salesboost.com/collaborators-and-affiliates) - [Contact Us](https://salesboost.com/contact-us/) - Get Started # The Launchpad # Thanks for your email, I’m out of the office Share this article: [mailto:?Subject=Check%20out%20this%20article%20from%20Salesboost!&Body=I%20saw%20this%20and%20thought%20of%20you!%20%20https://blog.salesboost.com/thanks-for-your-email-im-out-of-the-office-1](mailto:?Subject=Check%20out%20this%20article%20from%20Salesboost!&Body=I%20saw%20this%20and%20thought%20of%20you!%20%20https://blog.salesboost.com/thanks-for-your-email-im-out-of-the-office-1)   ![5-Steps-FB](https://blog.salesboost.com/hubfs/5-Steps-FB.png) 5 tips to get your clients to the finish line through the summer. You should begin these steps NOW before the summer is a wash. 1. **Find out their travel schedule for the summer.** Ask them questions like, “Are you and your family doing anything fun this summer?" This will help you to understand their schedule and when you are most likely to get a response from them. *Pro Tip: If you uncover that they will be away from the office for an extended period, ask if there is someone that will be in the office that you could copy on your communication. In some cases, this person could even be authorized to sign on the behalf of your client. Score!* 2. **Confirm an agreed contract signature date** and verify the customer feels good about meeting the deadline. In some cases, the client may never have planned on signing the contract at all. You may even uncover that their leadership will be out of the office for a certain time, which will help you be more strategic as well.  3. [**Send Calendar Appointments**](https://support.office.com/en-us/article/create-an-add-to-calendar-link-in-an-email-message-34f8ea28-322a-4867-b423-2998f9634e59) – If it's not on the calendar, it won't happen.  And don’t be afraid to pick up the phone and confirm them! *Pro Tip: When you send your contracts to clients, send them within a calendar appointment. This strategy puts time on your client’s schedule that they are reigned in to focus on your contract.* 4. **Call your client! Pick. Up. The. Phone.** It is crucial that you do this before the summers in full swing. If they do not answer leave a quick voicemail. State exactly what you need from them. THEN send a follow-up email no longer than 3 sentences that state almost exactly what the voicemail said. “Hi, Client! I just wanted to connect before the summer to make sure you are all set with having the contract back by XYZ date. Please give me a call at your convenience.”  5. **Be confident. Ask your client directly.** “What do we need to do to get this contract signed before you head out of town?” or “What will it take to get this back” Asking what it will take BEFORE you start throwing free stuff at them will make sure you don’t leave any money on the table and that you understand what is most important to the client. That open-ended question can be a real eye-opener!   6. **Establish a call to action with every client interaction.**  If they are still saying they will not be able to make it happen, set a reminder to call them back in a couple weeks. Sometimes things can change in those two weeks and they didn’t think to call you back. “Hi, Client! I know we spoke a couple weeks ago and you didn’t feel confident you could get this contract back, and I wanted to check to see if anything has changed on your end.”  7. **Thank you gifts. **Again, clients like to be wooed and appreciated. You should always send a [hand-written thank you card](https://blog.salesboost.com/a-blast-from-the-past-0) and gift after your client signs their contract BUT especially after a client sticks their neck out for you to get a deal closed. Customized gift ideas can come from your qualifying above.    Through it all, be courteous to your client's schedule and learn when is best to contact them during summer time. While making contact, you will be strategic in how you present information so you can get answers quickly. Once you have received your answers, you can quickly make adjustments and revisions on your end and put the ball back in their court. If you are still getting radio silence, a phone call and/or a direct closing approach might seal the deal. As always thank your clients graciously.    What is SalesBoost? [![Take a Tour of SalesBoost](https://no-cache.hubspot.com/cta/default/2176852/5df38c68-6594-4a33-8994-e678edd94ce1.png)](https://cta-redirect.hubspot.com/cta/redirect/2176852/5df38c68-6594-4a33-8994-e678edd94ce1)   Topics: [Sales](https://blog.salesboost.com/topic/sales), [Clients](https://blog.salesboost.com/topic/clients), [Practice](https://blog.salesboost.com/topic/practice), [time](https://blog.salesboost.com/topic/time), [workplace](https://blog.salesboost.com/topic/workplace) #### About the author Blog by: [Gretta Brooks](https://blog.salesboost.com/author/gretta-brooks) on June 08, 2018 ![Gretta Brooks](https://blog.salesboost.com/hubfs/Gretta_bubble.png) Gretta Brooks, CEO & FounderGretta is a proven leader in the hospitality sales industry with 30+ years experience running three global sales organizations, leading award-winning hotel sales teams and earning numerous sales and service awards. She developed SalesBoost after years of searching for the most effective sales training for her sales teams and not finding it anywhere. She wanted training that would be interactive and fun, show immediate results, and give her team the ability to practice, practice, practice. With the idea in place, she brought together other experts to help create a comprehensive package that uniquely trains individuals through the entire sales process. Find me on: [Facebook](https://www.facebook.com/SalesBoost-LLC-690809431058632/) [LinkedIn](https://www.linkedin.com/in/gretta-brooks-1b31b7b/) [Twitter](https://www.twitter.com/SalesBoostLLC) ### Subscribe to updates from The Launchpad ### Recent Posts ### Posts by Topic - [Sales (26)](https://blog.salesboost.com/topic/sales) - [Productivity (19)](https://blog.salesboost.com/topic/productivity) - [Positive Environment (13)](https://blog.salesboost.com/topic/positive-environment) - [Progress (13)](https://blog.salesboost.com/topic/progress) - [Clients (12)](https://blog.salesboost.com/topic/clients) - [optimization (10)](https://blog.salesboost.com/topic/optimization) - [Networking (9)](https://blog.salesboost.com/topic/networking) - [Goal Centric Plan (8)](https://blog.salesboost.com/topic/goal-centric-plan) - [Innovation (8)](https://blog.salesboost.com/topic/innovation) - [Win (8)](https://blog.salesboost.com/topic/win) - [relationship building (8)](https://blog.salesboost.com/topic/relationship-building) - [Focus (7)](https://blog.salesboost.com/topic/focus) - [Practice (7)](https://blog.salesboost.com/topic/practice) - [Sales Tips (7)](https://blog.salesboost.com/topic/sales-tips) - [SalesBoost (7)](https://blog.salesboost.com/topic/salesboost) - [Teamwork (7)](https://blog.salesboost.com/topic/teamwork) - [business (7)](https://blog.salesboost.com/topic/business) - [workplace (7)](https://blog.salesboost.com/topic/workplace) - [wellness (6)](https://blog.salesboost.com/topic/wellness) - [Innovative (5)](https://blog.salesboost.com/topic/innovative) - [Sales Training (5)](https://blog.salesboost.com/topic/sales-training) - [Train like a Champion (5)](https://blog.salesboost.com/topic/train-like-a-champion) - [hospitality (5)](https://blog.salesboost.com/topic/hospitality) - [human resources (5)](https://blog.salesboost.com/topic/human-resources) - [time (5)](https://blog.salesboost.com/topic/time) - [job retention (4)](https://blog.salesboost.com/topic/job-retention) - [Prospecting (3)](https://blog.salesboost.com/topic/prospecting) - [SMART Plan (3)](https://blog.salesboost.com/topic/smart-plan) - [Shalane Flanagan (3)](https://blog.salesboost.com/topic/shalane-flanagan) - [Skill Development (3)](https://blog.salesboost.com/topic/skill-development) - [Insider (2)](https://blog.salesboost.com/topic/insider) - [Moments of Truth (2)](https://blog.salesboost.com/topic/moments-of-truth) - [follow-up (2)](https://blog.salesboost.com/topic/follow-up) - [holiday planning (2)](https://blog.salesboost.com/topic/holiday-planning) - [meetings (2)](https://blog.salesboost.com/topic/meetings) - [scheduled calls (2)](https://blog.salesboost.com/topic/scheduled-calls) - [skills of a leader (2)](https://blog.salesboost.com/topic/skills-of-a-leader) - [Recognition (1)](https://blog.salesboost.com/topic/recognition) - [Social Media (1)](https://blog.salesboost.com/topic/social-media) - [Social Selling (1)](https://blog.salesboost.com/topic/social-selling) - [awards (1)](https://blog.salesboost.com/topic/awards) - [holiday menu (1)](https://blog.salesboost.com/topic/holiday-menu) - [partnership (1)](https://blog.salesboost.com/topic/partnership) - [tech ovation (1)](https://blog.salesboost.com/topic/tech-ovation) see all ![Image](https://blog.salesboost.com/hubfs/salesboost_forhospitality_logo.png) #### STAY CONNECTED - - - #### New to Salesboost [Our Research](https://salesboost.com/our-research/) [The Salesboost Difference](https://salesboost.com/the-salesboost-difference/) [Compare Us](https://salesboost.com/compare-us/) [Get a Quote](https://blog.salesboost.com/#) #### About Us [Meet Team](https://salesboost.com/our-team/) [Our Story](https://salesboost.com/our-story/) [Terms of Service](https://salesboost.com/terms-of-service/) [Privacy Policy](https://salesboost.com/privacy-policy/) #### Popular Links [In the News](https://salesboost.com/in-the-news/) [Plans & pricing](https://salesboost.com/plans-pricing/) [Course list](https://salesboost.com/course-list/) [Contact Us](https://salesboost.com/contact-us/) [Site Map](https://salesboost.com/site-map/) ©2018 Salesboost, Inc. 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