The Launchpad

Rapport wasn't built in a day.

Actually, it can be.

Posted by Gretta Brooks on May 01, 2018
Share this article:


Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. Sometimes rapport happens naturally; you “hit it off” with somebody without having to try. This is often how friendships are built. However, rapport can also be built and developed by finding common ground, developing a bond, and being empathic.

Read More

Topics: Sales, Clients

This is the Beginning of a Beautiful Friendship

How to build a better rapport with clients

Posted by Gretta Brooks on May 23, 2017
Share this article:

Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. Sometimes rapport happens naturally; you “hit it off” with somebody without having to try. This is often how friendships are built. However, rapport can also be built and developed by finding common ground, developing a bond, and being empathic.

Read More

Topics: Sales, Clients