The Launchpad

6 Moments of Truth

Control the moment in every stage of the buying and selling process

Posted by Leslie Dunn on March 12, 2020
Share this article:

Have you ever been in a situation when it starts to go in a different direction (the wrong direction), and you suddenly see the scene playing out in slow motion? And the worst part; you see mistakes or errors that you could have prevented? Yes, it’s feeling like you’re watching a terrible movie scene play out before your eyes and all the while you’re screaming, “Nooooooooooooo!” in slow motion too?

Read More

Topics: Sales, Clients, Networking, hospitality, optimization, Sales Training, Sales Tips, SalesBoost, Prospecting, Moments of Truth

Soldier, Firefighter, Pilot, and Event Planner?

Event planner is the fifth most stressful job on the planet

Posted by Gretta Brooks on June 19, 2018
Share this article:

According to Forbes, the role of a meetings or event planner is number five on the list of most stressful jobs. It is also the highest ranking job that does not include (much) risk of bodily harm. So, if you exclude catching on fire, landing a 747 or being shot at, it's the most stressful job most of us could ever experience! 
Read More

Topics: Focus, Teamwork, hospitality, optimization, time

What’s on the Menu?

Ideas for creative Holiday menus that are sure to be a crowd pleaser

Posted by Gretta Brooks on November 15, 2017
Share this article:

'Tis The Season! Yes, the Holiday Season. A time to gather with colleagues, customers, friends, and family to give thanks and celebrate. Creating memorable experiences is what the hospitality industry is all about; and in many cases, our taste buds are the judge! Whether you are entertaining at your home, throwing a party at a local venue or your hotel is hosting a holiday event for a large group of people, it's important to be thoughtful and creative; particularly with your menu.

It is especially important for hotel sales and service professionals to offer unique menu and event theme ideas to keep customers happy and returning year after year. Here are a couple of creative menu ideas to make your holiday party a success and the ultimate memorable experience:

Read More

Topics: holiday planning, holiday menu, hospitality