The Launchpad

Kirsten Olson

Kirsten Olson
Kirsten Olson, SalesBoost Marketing & Content Development AssistantKirsten graduated in May of 2018 with a B.S. in Business Management and a Minor in Sports Management from Oklahoma State University. Go Cowboys! She started her career with SalesBoost as an Intern in the summer of 2017 and was offered a full-time position in 2018. Kirsten works on the Marketing and Content Development Team and is responsible for research, content development, course testing and implementation. She supports marketing efforts including social media, creative writing and blogs, presentation development and overall project management of marketing and communications initiatives. She has a passion for great, meaningful content that inspires and provides professional and personal development.
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Recent Posts

Controlling the Moments of Truth

Be proactive and anticipate needs.

Posted by Kirsten Olson on June 11, 2019
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We can never  place too much emphasis on our guests and customers. They are the foundation of any business' success. One of our primary goals should be to Control the Moments of Truth. To do this, we must be proactive and learn how to anticipate our guest's needs to ensure greater satisfaction and increase the goal of repeat business. The question is, how do you proactively anticipate what our guests need? There are three practices to keep in mind in order to be proactive and exceed your guests’ expectations:
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Stress Mini Blog: Radio Silence

Zap Stress and Be Your Best Self

Posted by Kirsten Olson on April 17, 2019
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Don’t let stress take the upper hand. Take control and zap stress to be your best self.


Here at SalesBoost, one of our core beliefs is to always be your best self. In honor of Stress Awareness Day, we posted a blog with the Top 10 Tips to Manage Stress Successfully, including great tips from all of our team members. We wanted to share more insight into our stress management recommendations and guess what?!  I was asked to be the first one to dive a little deeper and share how I handle stress.  

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Every Moment Matters

How to make a positive first impression

Posted by Kirsten Olson on August 16, 2018
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First impressions are made within seconds of meeting someone for the first time. In order to leave a lasting positive impression, follow these 7 simple steps and shine!

  1. Smile  A genuine and confident smile can go a long way. Often times, your smile is the first thing that people notice about you. 
  2. Proper Handshake – Practice crafting the perfect handshake. You want to be firm but not too tight. Additionally, don’t be too delicate or flimsy. A proper handshake along with eye contact will show that your "professionality" and confidence! 
  3. Eye Contact – When speaking with someone, you want to make eye contact to show you are interested and engaged. Don’t let your eyes wander to other uninvolved people or your surroundings.
  4. Body Language – This is especially important to show you are interested in the conversation. Open up your body and square your shoulders towards the person you are listening to or speaking with to confirm that you are captivated. And don’t forget about your posture. 
  5. Dress to Impress – Although this is not everything, the way you present yourself contributes to a positive first impression. Look good, feel good, build confidence!
  6. Introduce with Confidence – Speak with confidence! Avoid words like "um" and "like.” In addition, it’s important to be aware of how fast or slowly you are speaking. For more tips on a professional into, click here to read our blog “You Only Have 30 Seconds.” 
  7. Follow up – Before ending the conversation, find a detail or topic that you can use to start a conversation next time. Inevitably you will meet again, and when you do, you want to be prepared. For a more formal follow up, write a thank you note to express how much you appreciated their time and that you look forward to meeting again in the future. A short and simple note goes a long way. 
Learn how to you can take first impressions further 

Take a Tour of SalesBoost

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