There’s nothing more powerful than a face-to-face meeting when you are trying to win over a customer. It's your opportunity to shine and show the customer what you are all about and what you have to offer.
A lot of salespeople take the path of least resistance.
Topics: Sales
All sales people hate the following words: "Let's do some role playing." But we all know it is a key component to improving our sales skills.
Why is it so important to act out our sales calls in advance?
Your 30-second commercial can also be called your "elevator pitch." If you are in an elevator with someone and they ask what you do, you have 30 seconds or less to give an answer before the door opens. The same idea applies when you are presenting your hotel to a client.
Topics: Sales, Networking
Topics: Sales, Networking
Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. Sometimes rapport happens naturally; you “hit it off” with somebody without having to try. This is often how friendships are built. However, rapport can also be built and developed by finding common ground, developing a bond, and being empathic.