The Launchpad

Why knowing your competition helps you serve your customers better.

Get to know those folks across the street.

Posted by Gretta Brooks on April 24, 2018
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Do you know who your real competitors are? You may think they are the hotels down the street, but are you really comparing apples to apples? It is important to know exactly who your competitors are and to keep up with them at all turns. This will save time and effort later on during the sales process.

There are a two different types of competitors of which you must be aware:

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Topics: Sales

Achieve Zen-like Concentration in the Office

It's okay to be unavailable for chit-chat.

Posted by Gretta Brooks on April 23, 2018
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As sales managers, it is financially beneficial to maximize our daytime productivity to achieve our greatest bonus potential, and that means avoiding interruptions.

As important as it is to build rapport with your coworkers, we must also protect our peak sales time. Ask those who stop by if the conversation can resume after peak selling times. Very often, we can deflect the interruption with a cordial,

“You know, I’m really busy right now. I have so many high-priority items on my plate that will affect my numbers today. Can we get together at 5:30?”

When one of your sales peers or someone from another department says, “Hey, can you help me with this,” our inclination is to say yes. Although being a team player is an important value, we want to ensure we are not missing out on potential revenue.  So ask your coworker if you can assist them after you close your business for the day. It may take a few times, but your coworkers will start to understand that you are focused on bringing in revenue which will ultimately benefit the entire company.

Remaining focused on maximizing your peak sales time will result in higher sales and revenue for you and your coworkers.  If you need to find a quiet spot, see if you can utilize an out of order guest room to make your sales calls.  This will allow you to remain on task without getting distracted by competing demands.

Managing your peak sales time is a skill that will result in peak revenue. 

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Topics: Focus, Productivity, optimization, time

2018 TechOvation Awards: Like Today

Posted by Gretta Brooks on January 25, 2018
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We are so excited to be a contestant in the 2018 TechOvation AwardsThe TechOvation Award recognizes new, innovative industry products for the hospitality community.  
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Topics: Win, tech ovation, awards

SalesBoost In The News

Learn how you can access our On-Demand, Simulated Role-Playing Technology

Posted by Salesboost on December 18, 2017
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DALLAS--()--Gretta Brooks, founder and chief executive officer of SalesBoost, LLC, has developed a SaaS-based sales training technology solution that will improve performance and increase sales for the hotel and hospitality industry. The technology solution includes Ms. Brooks’ innovative and patent pending voice analysis training system software.

Boost #hotelsales confidence, performance with @salesboostllc new technology

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Topics: Productivity, SMART Plan, Goal Centric Plan, Train like a Champion, Shalane Flanagan, Win

What’s on the Menu?

Ideas for creative Holiday menus that are sure to be a crowd pleaser

Posted by Gretta Brooks on November 15, 2017
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'Tis The Season! Yes, the Holiday Season. A time to gather with colleagues, customers, friends, and family to give thanks and celebrate. Creating memorable experiences is what the hospitality industry is all about; and in many cases, our taste buds are the judge! Whether you are entertaining at your home, throwing a party at a local venue or your hotel is hosting a holiday event for a large group of people, it's important to be thoughtful and creative; particularly with your menu.

It is especially important for hotel sales and service professionals to offer unique menu and event theme ideas to keep customers happy and returning year after year. Here are a couple of creative menu ideas to make your holiday party a success and the ultimate memorable experience:

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Topics: holiday planning, holiday menu, hospitality

3 Steps to Creating a Goal-Centric Plan

Posted by Gretta Brooks on November 06, 2017
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"Be patient and practice. Alot of work went into this one moment." - Shalane Flanagan

"My coaches told me that it was possible. The training that I put into it was the best I ever had..." - Shalane Flanagan

Shalane Flanagan achieved an amazing, history-making, record-breaking accomplishment by being the first American woman to win the NYC Marathon since 1977 with an unofficial time of 2:26:53. She did so because she had a Goal-Centric Plan. Meaning, she knew exactly what her goal was and she put the appropriate training and practice against it. 

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Topics: Productivity, SMART Plan, Goal Centric Plan, Train like a Champion, Shalane Flanagan, Win

It’s All About The Follow-Up

7 ways to follow through on following up

Posted by Gretta Brooks on October 24, 2017
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Studies show it takes on average eight touches to convert a lead into a sale. And most sales associates stop after just two. The initial touch point being a cold call, website lead, or a face-to-face meeting; and the second touch point being a one-time follow-up.

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Topics: Sales, meetings, follow-up, scheduled calls

A Blast From The Past

How handwritten notes translate into sales

Posted by Gretta Brooks on July 25, 2017
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When was the last time you received an actual handwritten thank you note from a friend or vendor? In today's technological world, the easiest thing to do is send a quick email or text. But taking the time to write a thank you note by hand gets you much further in the game.

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Topics: Sales, Networking, relationship building, business

Who Are You Competing With?

Why you should get to know your competition

Posted by Gretta Brooks on July 18, 2017
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Do you know who your real competitors are? You may think they are the hotels down the street, but are you really comparing apples to apples?

It is important to know exactly who your competitors are and to keep up with them at all turns. This will save time and effort later on during the sales process.

There are a couple different types of competitors you need to be aware of.

Read More

Topics: Sales

Discover The Value of Social Currency

How to make social media work for you

Posted by Gretta Brooks on July 11, 2017
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Let's face it. Social media is the new normal, and it's not going away any time soon. So, embrace it, and use it to your advantage.

Through daily active engagement and social listening, you can gather relevant customer data and use that information to make smarter business decisions.

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Topics: Sales, Social Media, Social Selling