The Launchpad

Attracting and Retaining Talent

Posted by Gretta Brooks on March 18, 2019
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Imagine starting at a job where you quickly realize that there is no clear on-boarding or training plan and you must "figure it out" on your own. Or, you want to further develop and grow your career; however, there's no clear career path nor opportunity for growth. Sound familiar?

For those in the Hospitality Industry, and especially human resources, this is a reality they handle on a daily basis. The hospitality industry must appeal to top talent through training, leadership, and modern tools in order to grapple with a staggering 73.8% employee turnover rate. There exists a gap between what organizations and recruiters are seeking, and what prospects seek and expect from employers that contribute to high turnover. Human Resources professionals must achieve a careful balance of finding and attracting the right candidate with structure and leadership in order to mitigate turnover costs.

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Topics: Productivity, Sales, relationship building, business, Positive Environment, job retention, human resources

Tradeshow Effectiveness: Follow Up

Six tips to ensure a solid follow up plan

Posted by Carley Crose on November 13, 2018
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Tradeshows and conference attendance are a staple in any sales or marketing role. Thousands of dollars (sometimes more) and countless hours of time go into planning, preparing and attending these shows. But what do you do with all of those connections and leads afterwards? If you don’t have a solid plan to follow up after a tradeshow, then all the work that went into attending is lost. Here are 6 tips to ensure solid follow up plan after a show:

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Every Moment Matters

How to make a positive first impression

Posted by Kirsten Olson on August 16, 2018
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First impressions are made within seconds of meeting someone for the first time. In order to leave a lasting positive impression, follow these 7 simple steps and shine!

  1. Smile  A genuine and confident smile can go a long way. Often times, your smile is the first thing that people notice about you. 
  2. Proper Handshake – Practice crafting the perfect handshake. You want to be firm but not too tight. Additionally, don’t be too delicate or flimsy. A proper handshake along with eye contact will show that your "professionality" and confidence! 
  3. Eye Contact – When speaking with someone, you want to make eye contact to show you are interested and engaged. Don’t let your eyes wander to other uninvolved people or your surroundings.
  4. Body Language – This is especially important to show you are interested in the conversation. Open up your body and square your shoulders towards the person you are listening to or speaking with to confirm that you are captivated. And don’t forget about your posture. 
  5. Dress to Impress – Although this is not everything, the way you present yourself contributes to a positive first impression. Look good, feel good, build confidence!
  6. Introduce with Confidence – Speak with confidence! Avoid words like "um" and "like.” In addition, it’s important to be aware of how fast or slowly you are speaking. For more tips on a professional into, click here to read our blog “You Only Have 30 Seconds.” 
  7. Follow up – Before ending the conversation, find a detail or topic that you can use to start a conversation next time. Inevitably you will meet again, and when you do, you want to be prepared. For a more formal follow up, write a thank you note to express how much you appreciated their time and that you look forward to meeting again in the future. A short and simple note goes a long way. 
Learn how to you can take first impressions further 

Take a Tour of SalesBoost

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6 Ways to Wow your Client with Proposals & Site Inspections

Some things you know. Some more you should.

Posted by Carley Crose on August 08, 2018
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Everyone wants to wow their clients. Well, everyone should anyway. However, whether your a novice or an expert, we can all fall victim to taking the easy path or even worse, complacency.  Our industry is just too competitive to allow for complacency and staying relevant and ahead of the competition is key. Here are six strategies that are easy to consume, and even easier to deploy to ensure your next proposal or site inspection exceeds expectations!
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Topics: optimization, Progress

Maximize Holiday Bookings

Now is the time!  Make the most out of holiday business.

Posted by Leslie Dunn on July 17, 2018
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Topics: holiday planning

The Five P's of Optimizing your performance in Hospitality.

Perfection is not one of them

Posted by Gretta Brooks on July 05, 2018
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We know there are a lot of lists out there. But there's a good reason for that. Lists are informative, entertaining and easy to consume. Here's a list about something we know a lot about – optimizing your performance in the challenging and ever-changing world of hospitality. 
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Sales Management Mastery: The Michael Scott Story

What "The Office" can teach us about being the best sales manager

Posted by Gretta Brooks on June 29, 2018
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What can we say about Michael Scott that hasn't already been said? Most anyone who has enjoyed The Office likely has a healthy love/hate relationship with the often quirky Regional Manager. But anyone who knows the intricacies of sales management might recognize the method to Michael's madness.

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Soldier, Firefighter, Pilot, and Event Planner?

Event planner is the fifth most stressful job on the planet

Posted by Gretta Brooks on June 19, 2018
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According to Forbes, the role of a meetings or event planner is number five on the list of most stressful jobs. It is also the highest ranking job that does not include (much) risk of bodily harm. So, if you exclude catching on fire, landing a 747 or being shot at, it's the most stressful job most of us could ever experience! 
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Topics: Focus, Teamwork, hospitality, optimization, time

Thanks for your email, I’m out of the office

Posted by Gretta Brooks on June 08, 2018
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5 tips to get your clients to the finish line through the summer. You should begin these steps NOW before the summer is a wash.

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Topics: Sales, Clients, Practice, time, workplace

You Better Recognize!

Why recognition makes the workplace a happier place

Posted by Gretta Brooks on June 01, 2018
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It would be safe to guess that the number one reason people leave their job is lack of compensation. But your guess would be wrong. 

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Topics: Teamwork, Positive Environment, Progress, Recognition