The Launchpad

Gretta Brooks

Gretta Brooks
Gretta Brooks, CEO & FounderGretta is a proven leader in the hospitality sales industry with 30+ years experience running three global sales organizations, leading award-winning hotel sales teams and earning numerous sales and service awards. She developed SalesBoost after years of searching for the most effective sales training for her sales teams and not finding it anywhere. She wanted training that would be interactive and fun, show immediate results, and give her team the ability to practice, practice, practice. With the idea in place, she brought together other experts to help create a comprehensive package that uniquely trains individuals through the entire sales process.
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Recent Posts

Network like you mean it.

Making the most of networking events

Posted by Gretta Brooks on May 17, 2018
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Most people are uncomfortable walking into a room full of strangers, but when it comes to industry events, it's a necessary skill set. Still, it does not have to be torture chamber of forced smiles and small talk. Here are a few tips to help you get the most out of the events you attend:

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Topics: Sales, Networking

Network > Networking

There's a difference.

Posted by Gretta Brooks on May 15, 2018
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Topics: Sales

"I like you" does not mean they'll buy from you.

People Buy from People they...

Posted by Gretta Brooks on May 10, 2018
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A classic line we've all heard is that people buy from people they like – that sounds right. People certainly want to work with people they like. But working with someone and buying something is not the same. 

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Topics: Sales

Handwritten Notes

How handwritten notes translate into sales

Posted by Gretta Brooks on May 09, 2018
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When was the last time you received handwritten thank you note from a friend or vendor?

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Topics: Sales

Performance Review from BOTH perspectives.

Four and a Half Tips from either side of the desk.

Posted by Gretta Brooks on May 03, 2018
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What is the best way to prepare a performance review?

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Hope is not a plan.

Top 3 ways to achieve your goals.

Posted by Gretta Brooks on May 02, 2018
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Topics: Productivity, SMART Plan, Goal Centric Plan, Train like a Champion, Shalane Flanagan, Win

Rapport wasn't built in a day.

Actually, it can be.

Posted by Gretta Brooks on May 01, 2018
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Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. Sometimes rapport happens naturally; you “hit it off” with somebody without having to try. This is often how friendships are built. However, rapport can also be built and developed by finding common ground, developing a bond, and being empathic.

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Topics: Sales, Clients

Can you hack it?

Here's some critical productivity hacks.

Posted by Gretta Brooks on April 27, 2018
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So many times, we allow our day to get away from us. We start our day fresh and energized and at the end of the day wonder what we accomplished.

There are ways to keep yourself on track. These productivity tips will help keep you in control of your day and accomplish what you want and need to do.

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Topics: Productivity

Why knowing your competition helps you serve your customers better.

Get to know those folks across the street.

Posted by Gretta Brooks on April 24, 2018
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Do you know who your real competitors are? You may think they are the hotels down the street, but are you really comparing apples to apples? It is important to know exactly who your competitors are and to keep up with them at all turns. This will save time and effort later on during the sales process.

There are a two different types of competitors of which you must be aware:

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Topics: Sales

Achieve Zen-like Concentration in the Office

It's okay to be unavailable for chit-chat.

Posted by Gretta Brooks on April 23, 2018
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As sales managers, it is financially beneficial to maximize our daytime productivity to achieve our greatest bonus potential, and that means avoiding interruptions.

As important as it is to build rapport with your coworkers, we must also protect our peak sales time. Ask those who stop by if the conversation can resume after peak selling times. Very often, we can deflect the interruption with a cordial,

“You know, I’m really busy right now. I have so many high-priority items on my plate that will affect my numbers today. Can we get together at 5:30?”

When one of your sales peers or someone from another department says, “Hey, can you help me with this,” our inclination is to say yes. Although being a team player is an important value, we want to ensure we are not missing out on potential revenue.  So ask your coworker if you can assist them after you close your business for the day. It may take a few times, but your coworkers will start to understand that you are focused on bringing in revenue which will ultimately benefit the entire company.

Remaining focused on maximizing your peak sales time will result in higher sales and revenue for you and your coworkers.  If you need to find a quiet spot, see if you can utilize an out of order guest room to make your sales calls.  This will allow you to remain on task without getting distracted by competing demands.

Managing your peak sales time is a skill that will result in peak revenue. 

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Topics: Focus, Productivity, optimization, time